This free Chatbase cost calculator shows your likely monthly bill. Message credit plans from $40/mo (700 credits), billed yearly. AI models included. Your real cost depends on your own usage, so enter your numbers above. We use the official Chatbase pricing page, last checked on November 3, 2026.
What is Chatbase?
Chatbase lets you build an AI support agent trained on your own content: your website, documents, help articles and past tickets. You add it to your site as a chat widget or connect it to WhatsApp, Messenger, Instagram, Slack and help desks like Zendesk or Intercom. Higher plans add voice, API access and AI actions.
It is one of the fastest ways to put a "chat with our docs" assistant on a website, which makes it popular with small businesses and SaaS teams.
How much does Chatbase cost?
Chatbase charges in message credits. The AI model is included in those credits; you can pick from OpenAI, Anthropic, Gemini, DeepSeek, Mistral and other models. Bigger models can use more than one credit per message.
| Plan | Price / month | Included | Notes |
|---|---|---|---|
| Hobby | $40 | 700 credits | 1 agent, 2 members. |
| Basic | $150 | 4,000 credits | Voice, API access, helpdesk inbox. |
| Business | $500 | 15,000 credits | Advanced analytics, 5 members. |
| Enterprise | Custom | Not listed | Custom. |
These are annual billing prices; monthly billing costs about 20% more. If you run low, auto-recharge adds credits at $40 per 1,000, and those credits do not expire. In the calculator we count one credit per AI reply, so a support chat with 3 replies uses 3 credits. The Hobby plan then covers about 233 chats a month.
What is included, and what is not?
- Included: the AI model, training on your content, chat widget, basic analytics, Shopify, Slack, WhatsApp, Messenger, Instagram, Calendly and WordPress.
- Not included: Removing Chatbase branding ($99/mo)
- Not included: Extra agents ($25 each/month)
- Not included: Voice and API (Basic plan and up)
What does Chatbase cost at 3 business sizes?
A support chat agent with 3 AI replies per chat, 22 working days, no buffer.
| Size | Chats per day | Plan | AI model | Platform | Total per month |
|---|---|---|---|---|---|
| Small | 10 | Hobby | $0.00 | $40.00 | $40.00 |
| Medium | 50 | Hobby | $0.00 | $144 | $144 |
| Large | 200 | Business | $0.00 | $500 | $500 |
What hidden costs should you watch for?
- Model choice changes credit use. Advanced models can cost more credits per message.
- Branding. Removing "Powered by Chatbase" is $99 a month.
- Long chats. Every AI reply uses a credit, so chatty users cost more.
- Features by plan. Voice, API and most help desk integrations start at Basic ($150).
How can you lower your Chatbase bill?
- Use a standard model for most answers.
- Improve your training content so the bot answers in one reply.
- Add quick links and buttons for common questions.
- Pay yearly to save about 20%.
What are the main Chatbase alternatives?
For 50 support chats a day:
- Botpress: $735 a month. See the Botpress cost calculator.
- GoHighLevel Conversation AI: $98.65 including the CRM. See the GoHighLevel cost calculator.
- Voiceflow: usage-based, quote needed. See Voiceflow pricing.
Who is Chatbase best for?
Good fit
- Small businesses that want a 'chat with our website' assistant fast
- SaaS help centers
- Teams that do not want to manage API keys
Not the best fit
- Very high message volumes on a tight budget
- Complex multi-step agents with many tools
What are the key Chatbase features?
- Train on your content: Websites, files, help articles and past tickets.
- Many models: OpenAI, Anthropic, Gemini, DeepSeek, Mistral and more, included in credits.
- AI actions: Let the agent do tasks like booking or looking up orders.
- Channels and integrations: Website widget, WhatsApp, Messenger, Instagram, Slack, Zendesk, Intercom and more by plan.
- Helpdesk inbox and voice: On Basic and up.
How do you set up Chatbase?
The steps below show the general setup. Button names change often, so follow the idea of each step rather than exact labels.
- Start a 7-day trial. Pick a plan and start the trial.
- Add your sources. Add your website URL, documents and FAQs.
- Set instructions. Tell the agent its role, tone and what to do when it does not know an answer.
- Pick a model. Choose a standard model to keep credit use low.
- Add actions. Connect tools for tasks beyond answering questions.
- Embed and test. Add the widget to your site and ask it your top 20 customer questions.
Tips from setup
- Better source content means fewer replies per chat.
- Turn on auto-recharge only if you want no interruptions.
How do you calculate your Chatbase cost?
- How many customer chats a day?. Use a normal working day. A rough guess is fine, and we count 22 working days a month.
- How many AI replies in a typical chat?. Chatbase counts usage per step, so more steps means a bigger bill.
- Read your answer. You see one monthly figure, the cost of each Chatbase task and what makes up the total.
Want to compare more tools at once? Use the main AI agent cost calculator.
How should you budget for Chatbase?
Chatbot builders usually charge by conversations or message credits, so the length of each chat decides your bill. A bot that answers in one reply costs far less than one that takes five. Better training content is often the cheapest way to cut your costs, since clear answers mean fewer messages.
To budget for Chatbase, check your current monthly chat volume and the average number of replies per chat, then add room for busy periods. Also check the extras, such as removing branding, adding agents or connecting a help desk, because those are often sold separately or only on higher plans.
Chatbase pricing FAQ
How much does Chatbase cost?
Billed yearly, Hobby is $40 a month for 700 message credits, Basic is $150 for 4,000 and Business is $500 for 15,000. Enterprise is custom. Monthly billing costs about 20% more.
What is a message credit in Chatbase?
Credits are used when the AI agent replies. Standard models use one credit per message; advanced models can use more.
Does Chatbase include the AI model cost?
Yes. Model costs are included in message credits. You do not need your own API key.
How much are extra Chatbase credits?
Auto-recharge credits cost $40 per 1,000 and do not expire.
How accurate is this Chatbase cost calculator?
It uses prices from the official Chatbase pricing page, last checked on November 3, 2026, and our own averages for typical usage. Treat your result as a planning estimate. Your real cost depends on your prompts, call lengths and busy days, so add about 20% and test with real work.
What does the Chatbase cost calculator leave out?
It does not count these costs: Removing Chatbase branding ($99/mo); Extra agents ($25 each/month); Voice and API (Basic plan and up). It also leaves out tax and the time it takes to build and check your agent.
How do I work out what Chatbase will cost my business?
Answer the questions in the calculator at the top of this page with your normal daily numbers. A rough guess is fine. Then run a small test for a week and replace your guess with your real usage.
Get your Chatbase cost estimate
Now put in your own numbers. The Chatbase cost calculator at the top of this page gives you a figure in about a minute. Then run a small test with real work and compare your real usage with the estimate. Still deciding? Compare other AI tools.
Source and last checked date
All Chatbase prices on this page come from the official Chatbase pricing page, last checked on November 3, 2026. Annual billing prices (monthly billing costs about 20% more). Extra credits $40 per 1,000. We count one message credit per AI reply; advanced models can use more credits per message.
More cost calculators
Other ai chatbot builders: Botpress, Voiceflow.
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